Refund and Returns Policy

Eligibility for Returns & Exchanges

1) Returns or exchanges must be initiated within 48hours from the date your order was delivered.
Items must be in their original condition: unworn, unwashed, undamaged, with all tags attached.
Items with signs of wear, perfume, body odor, stains, or alterations will not be accepted.

2. Return Shipping
Customers are responsible for all return and exchange shipping costs unless the wrong item was sent.
To return or exchange an item, please:

3. Submitting Your Return
After shipping, fill out our Return Form with your shipment details:

CLICK HERE TO FILL THE RETURN FORM
Our customer care team is available to guide you through the process if needed.

4. Refund & Exchange Processing
Refunds: Processed within 24 hours after we receive and inspect your return.
Exchanges: We will contact you via email within 24 hours of receiving your item to confirm the next steps.

PLEASE RETURN ONLY THROUGH

Guo logistics, Aba main park, Aba, Abia state

Rikell Fashion

0901 250 2567

rikellfashion@gmail.com